New: Suds & Sips — Fluffy Five + Dog Mom Coffee Free shipping on orders $35+ Made with sustainable palm oil New teas, wax melts & zingers now in! 3% of every order feeds the wolf pack
New: Suds & Sips — Fluffy Five + Dog Mom Coffee Free shipping on orders $35+ Made with sustainable palm oil New teas, wax melts & zingers now in! 3% of every order feeds the wolf pack

Frequently Asked Questions

Everything about our tallow soap, shipping and the Soap Club. Can't find your answer? Ask us.

Our soap

What is tallow soap?

Tallow soap is true soap made from beef tallow, plant oils and lye using the cold-process method. Our tallow comes from Ohio farms. Unlike most store-bought bars, which are synthetic detergent bars, our tallow bars contain no SLS, no SLES and no phthalates. Read our story →

Is there lye in your soap?

Every true soap is made with lye. During curing, the lye reacts with the fats and oils and turns into soap and glycerin, so no lye is left in a finished, properly cured bar.

How long do you cure your bars?

Every bar is hand-poured, hand-cut and cured in Hamilton, Ohio for at least two weeks, and many recipes cure for four. A properly cured bar is harder, gentler and lasts longer in the shower.

What are your bars scented with?

Our bars are scented with either essential oils or phthalate-free fragrance oils. Each product page lists exactly which one, along with the full ingredient list.

Is it good for sensitive skin?

Our tallow bars are free of SLS, SLES and phthalates, which many people with sensitive skin prefer. Everyone's skin is different, so check the ingredient list on the product page and patch test first. Not sure which bar to try? Ask us and we'll help you pick.

How do I make my bar last longer?

Let it dry out between uses. Keep it on a draining soap dish or tray, out of the shower stream. A soap saver bag also helps you use up the last little pieces.

Orders & shipping

How much is shipping?

Shipping is a flat $6.49 on orders under $35, and free on U.S. orders of $35 or more. Orders are processed within 1–3 business days, and you'll get a tracking number by email when yours ships. Full shipping policy →

Can I pick up my order instead?

Yes. Local pickup at our shop, 229 Main Street in Hamilton, Ohio, is always free. Just choose pickup at checkout.

Do you ship internationally?

We ship to select countries. Rates and delivery times vary, and any customs fees or import taxes are paid by the customer on arrival.

What is your return policy?

Because our products are handmade personal care items, we don't accept returns. If something arrives damaged or we sent the wrong scent, tell us within 7 days of delivery. If you're not happy with your purchase, reach out within 30 days and we'll offer a replacement bar, a different scent or shop credit. Sale items and gift cards are final sale. Full refund policy →

Soap of the Month Club

How does the Soap of the Month Club work?

You get a new small-batch tallow bar every month. Each month's scent is poured in a batch of just 30 bars and ships on the 28th, and your first bar ships within 30 days of joining. Choose monthly ($6.99 a bar), every 2 months ($7.99 a bar) or a single bar ($7.99, no subscription). Join the club →

Can I cancel my subscription?

Yes, anytime, from your account dashboard.

What if this month's batch is sold out?

Join the waitlist on the Soap of the Month page and we'll email you as soon as spots open up. As the club grows, we pour bigger batches.

Our shop

Where can I buy SoapyFluffs in person?

Visit our shop at 229 Main Street in Hamilton, Ohio, or find our table at local markets in and around Hamilton. See where we'll be →

Do you give back?

Yes. 3% of every SoapyFluffs order goes to Wolf Creek Habitat & Rescue, a USDA-licensed wolf sanctuary in Brookville, Indiana. Our wolf mission →

Do you sell wholesale?

Yes. Hotels, B&Bs and Airbnb hosts can order guest soap, shampoo and conditioner bars, and shops can stock SoapyFluffs through Faire. Become a retailer →

How do I contact you?

Email accounts@soapyfluffs.com or use our contact page. We're a small team, so please give us a little time to reply. Contact us →